常见问题|学生客户办公室

What is FERPA?

The Family Education Rights and Privacy Act (FERPA) is a federal law that protects the privacy of a student education, financial, and academic records. 为了保护学生, FERPA limits release of student record information without the student’s explicit written consent.

财政援助保密信息免责声明

FERPA (Family Educational Rights and Privacy Act) is a federal law protecting the confidentiality of the student’s records.  符合FERPA, the Office of Financial Aid must have the student’s written authorization to discuss information from their financial aid file to anyone other than a custodial parent(s) that is designated on the current academic year’s FAFSA.  Completing the waiver will allow whomever the student designates to communicate with the Office of Financial Aid.  这份豁免书将一直保存到学生毕业为止, withdrawal from the college or a written statement to change or eliminate designees.

FERPA豁免可以在网上完成 在注册页面的表单部分中的PrideNet.

我可以更改或取消我的用餐计划吗?

膳食计划的更改可以通过访问我的膳食计划页面在网上 PrideNET.

在学期的前两周, any alternative plan can be selected as long as it is of equal or greater value than your required minimum meal plan for students who reside in residence halls without in-suite kitchen facilities.

在每学期的前两周之后, 只能选择比你目前的膳食计划价值更高的计划.

Online changes to meal plans in PrideNET will be closed 10 weeks after the start of the semester.

我如何使用529计划付款?

You must contact your 529 representative and request payment be made payable to Springfield College and sent to the Business Office. Please request that the student name and student ID number be listed in the description or the check stub.

如果我有校外奖学金呢?

If you have an outside scholarship you must submit a copy of the scholarship letter to the Business Office. You may deduct the amount of the scholarship from the balance due when submitting payment. 奖学金支票可以直接邮寄到十大赌博靠谱信誉网站, Business Office, 263 Alden Street, Springfield, MA 01109. 请在支票上注明学生姓名和学号.

如果我的雇主或外部来源支付我的学费怎么办?

• 如有需要，十大赌博信誉的平台的第三方计费代表将提交发票, 在学院的增减期之后, 一旦收到采购订单.
• 如果雇主或第三方正在报销学生, 学生必须在学期到期日之前向学院付款.
• Students can print a statement to submit to their employer in PrideNET under the Student Financial Portal.
• 雇主付款可以直接邮寄到十大赌博靠谱信誉网站, Business Office, 263 Alden Street, Springfield, MA 01109. 请在支票上注明学生姓名和学号.
• Students who must submit a grade before they receive their tuition reimbursement from their employer will be required to pay their balance and then submit reimbursement from their employer. 如果雇主将付款寄给十大赌博信誉的平台，十大赌博信誉的平台将退还学生. 请务必设置您的eRefund帐户，以便直接存入您的退款.

我享受军人/退伍军人教育福利. 您需要我提供哪些文件来完成我的认证?

Any questions regarding Military Tuition Assistance or Veteran Educational Benefits can be directed to the Business Office at (413) 748-3183.

How much do I owe?

All charges minus estimated financial aid (including parent loans and scholarships) is the amount due. Unless you are participating in a monthly payment plan, this balance is due by the term due date. 勤工俭学不包括在要扣除的金额中, 作为学生，根据工作时间发放工资支票.

我如何加入付款计划?

To enroll in either the Academic Year or Single Semester Payment plan, take the following steps.

1. Log in to PrideNET.
2. 点击顶部的“我的个人资料”选项卡.
3. 点击左侧的“我的学生财务门户”选项卡.
4. 选择“查看电子帐单/付款计划”."
5. 选择要查看的学期和年份的电子账单.
6. Click “View eBil.”
7. 点击“查看/创建付款计划”按钮，位于您的帐户摘要下方.
8. 选择付款计划.

A video tutorial for setting up a payment plan is available under "My Student Financial Portal" in PrideNET.

How do I pay my bill?

• 十大赌博信誉的平台鼓励学生通过以下方式进行网上安全付款 PrideNET. 付款方式包括ACH支票付款和信用卡付款. 每笔信用卡交易都被评估为2.75%的便利费.
• 付款可以直接邮寄到十大赌博靠谱信誉网站, Business Office, 263 Alden Street, Springfield MA 01109. Please note: checks mailed may take up to two weeks to receive and post to the student's account.
• 十大赌博靠谱信誉网站商务办公室接受支票, money orders, 现金支付学费和杂费. 十大赌博信誉的平台办公室不接受信用卡付款, but students can make payments online 24/7 using a credit card or with an ACH checking or savings account. We encourage students with cash to deposit those funds into their bank account and make their secure payment online.

我的经济资助什么时候申请?

经济援助将不适用，直到增减期, provided you have completed all the requirements including the Entrance Interview and Master Promissory Note. If you are applying for loans, the College will receive the funds from the source (e.g.、贷款人、国家、奖学金机构等.)如果你的余额被财政援助全额覆盖，则不需要付款. 如果你还没有完成你的主本票或入学面试, 请到 studentloans.gov. 

Learn more about financial aid.

如果我的账户上有存款，我什么时候能收到资金?

一旦经济援助支付到学生的账户, students can view their account activity on their Student Financial Portal to see when their aid has disbursed. 一旦他们的账户显示援助支出的信贷余额, 商务办公室将在7至14天内处理退款. Students are encouraged to sign up for electronic refunds (eRefunds) to have their money automatically deposited into their bank account. 要注册学生可以登录他们的 PrideNET account, click “My Profile” tab, click “My Student Financial Portal” then click "View eBill/Payment Plan" followed by “Setup eRefund." Go to the eRefund Section (located below the recent payments section) and follow the steps. 这是收到退款最安全、最快捷的方法.

Students not enrolled in direct deposit will be issued a check within 14 days unless the student authorizes the College in writing to hold the credit balance for a future semester. 按此索取信贷结余表格(PDF). 退款支票将邮寄到学生的档案地址, 这就是为什么十大赌博信誉的平台鼓励学生建立一个eRefund账户. 此外，贷款退款将支付给家长借款人.

我的账户被挂了. What does it mean?

当学生注册课程时, 他/她负责学费和其他学院费用. A hold will be placed on the account if a 未在期限到期日之前付款 and missing or incomplete financial aid documentation is not submitted prior to pre-registration. A late fee charge of $75 will be assessed each month if a financial agreement is not submitted by the beginning of the semester, 未在期限到期日之前付款, and/or missing or incomplete financial documentation requested by the Office of Financial Aid not received. 在这里查看学费支付政策.

Questions? 今天就和商务办公室联系.

课程的取消政策是什么?

Course fees are non-refundable, unless the withdrawal is effective prior to the start of classes.

学费和住房退款政策是什么?

When a student withdraws from the College, the refund will be calculated according to the College refund policy.

Tuition Insurance

Springfield College has partnered with GradGuard to provide our families with tuition insurance from Allianz Global Assistance featuring special plans and rates not available to the general public.

这一承保范围扩大了十大赌博信誉的平台的 refund policy 通过确保学费报销, fees, 在学期中任何时间退课的食宿.

The deadline to apply for this tuition insurance is the day before the first day of classes each semester.

学生将不会在他们的SC学生电子账单上看到收费. Students and families who opt-in for this tuition insurance will work directly with GradGuard regarding payment.

欲了解更多信息或选择参加此学费保险，请访问 GradGuard.com or call 1-866-724-4384.